Ups and Downs

So I think I might be cursed or something. My luck has been going up and down over the last two months, with my internet woes and WoW account hassles. I thought everything was going back up: Internet was working, WoW account back (but still being worked on), mate moving back from England and bringing an Authenticator with him for me. Stuff like that.

So last week I decided that my computer needed replacing. I ordered a new one and it is due to arrive tomorrow. However, the VERY SAME DAY that I ordered my computer (the day after my last post) my computer at home carked it and decided it didn't want to work anymore. I think the RAM has gone back, but the RAM in my old PC doesn't fit in it, so I can't test that.

So, that annoyed me, but I am getting a new computer tomorrow, which is good. Not looking forward to reinstalling everything again, but thems the breaks.

Now, woes with my account again. Obviously haven't been able to play because my computer, but that's not so bad, because it's still under investigation. I emailed Blizz asking for an ETA on the restore. They basically said "The Account Admin department is not responsible for restoring compromised accounts".... WTF? Isn't that your job? After a bit of cursing I realised my request "has been forwarded to the investigations department and they will get back to you when it's completed". Great, that could take FOREVER. So I've decided to get myself geared up as best I can (basically starting from NOTHING) and then I'll pay back the Guildies who help me out. Someday. Somehow.

Eventually, I hope all my gear is restored, but until that time I'm happy to go with what I can get. But of course I'll need to get back on a working computer first :)

FYI

Yes, I do have my account back. No my gear/characters/gold have not been restored. I've emailed Blizz asking if I should stay logged-off the account while they do it and if so, for how long. Well my Guild has been fantastic, Jack gave me a /ginvite as soon as I came online, everyone was very happy to have me back. I explained my situation and was immediately flooded with people wanting to send me gold to give/craft me some gear. I was flattered, but told them not to bother, as I was hoping Blizz would restore everything. I did accept a small amount of gold so I can get back to Dalaran and set my hearth there. Also, to pass the time while the Guild raided H-Naxx I got a fishing rod and started leveling my fishing. I got from 396 to 418 in ~1 hour I think, then got sick of it. But I'll be back on tonight to see if Blizz has responded to my email/ticket.

Halleujah!

It's done!

Lots of things are going right for me now. My internet is working fine (a few drops outs, but I think that's my fault, not the ISP's), my new computer is going to be delivered within a week (Oh, by the way, I'm getting a new computer :P) and I've just heard back from Blizz saying my account has been reactivated!

Bit of an issue there, because the account was opened in my brother's name (I didn't have a credit card at the time), I technically wasn't allowed to do the recovery - They rejected my application. So I got my brother to fill out the forms as well and we sent them all in, 24 hours later and it's (apparently) all done!

Now, I'm at work at the moment, so I can't confirm and don't have the details, but I'm hoping I'm 100% restored and the account has been switched into my name. If not, I'll email them for a restoration and I've already asked my brother to ask them to switch the account to my name.

I'll update tomorrow or the next day to let you know how it's all going. Here's hoping for the best!

Won't be long.....

Some extra good news:

Blizz has emailed me updating my account from 'Closed' to 'Suspended' and have emailed me the "Account Recovery Form". I'll be filling this out today and emailing this back. The form says they should get back to me within 48 hours (I'm assuming that means it won't be fixed in that time, but they'll get back in touch with me). So hopefully that means soon I'll be back, fully restored and geared and ready to hit Naxx with my Guild! That makes me SO happy! ^_^

Well, just wanted to share that with you all. Wish me luck!

Light at the end of the tunnel

I can has internets?

I verbally berated iiNet and threatened with cancellation, so they begged me to give a tech one last chance. He arrived the next morning (I took the morning off work) and after about an hour of troubleshooting, he got it all fixed. It had something to do with an old back-to-base alarm (that wasn't functioning by the way) that was clouding the line. It worked like a charm after he removed it. The thing is, I TOLD iiNet about the alarm and they said as long as it wasn't functioning, it would be fine. WRONG. If they had of told me on day 1 that it needs to be disconnected, I could have gotten it fixed WEEKS ago.

Well, as long as it works, I'm happy. Now I just need to get iiNet to credit my account for the downtime...

The downside to this ray of light, is that now Blizz have Closed my account. Yep, CLOSED. Because I was unbalancing the enonomy or something. I wrote a pretty heated email back saying very clearly that I've been talking to Blizz for weeks about my account being hacked, so clearly it wasn't me doing the unbalacing. No response as yet. Well, on the plus-side, at least the hacker doesn't have access to my account anymore. I'm hoping Blizz will re-instate it and restore my characters, as I requested, but I'm not holding my breath for it. My Guild thinks I should buy a new account and pay-transfer one or all of my toons over to it, but I don't see the point: I'll be naked and have no gold (plus I'm not sure I can transfer my toons from a Closed account). So I am willing to give Blizz another week to fix this up, or I will have to start from scratch and level from level 1. Not looking forward to that, but thems the breaks.

Let me know your opinions, oh vast audience that reads my blog...








**Tumbleweed rolls by**

Guild Update

So I'm going to take a change of direction here and stop whining about my poor circumstances for a change (even though, as I thought, the internet STILL isn't fixed - I'll be calling them to cancel in a few hours). I'm going to take a opportunity to give a shout-out to my Guild: Nexus.

I've been with these guys since clearing Kara and just branching out into 25-mans. Seems like ages ago. Well, I suppose it was months ago now. But they have been friendly, supportive and just plain awesome the whole time.

My internet started playing up just before they started attempting 10-man Raids in WotLK. I've been gone for just over a month and they have already smashed all 10-man content, in 2 or 3 running 10-man groups. Now they've started on 25-man content and last night I was at a mate's place and watched them break a number of wings in Naxx-25. Oh! Grats to Ischemic on getting Webbed Death! BEST FAST OFF-HAND WEAPON IN THE GAME! Man I am SO jealous. On the plus side, Isch is the only Rogue raiding at the moment (that I know of) so that means all the Roguey-Loot (as Zoolu called it :P) will have no-one but me to go to :D Haha.

Nexus are a great bunch of guys and girls that I am glad to call my friends. I'm looking forward to getting back as soon as I can to hang with them all. Hopefully very soon.

Right, so I'll give a brief update on other things: I've asked Blizz to suspend my account, change my password and restore everything up to the 8th of December 2008 (when I lost my internet at home) to give me back everything I had. I've also asked them to send me an Account Authenticator, but I don't see that happening :)

Other than that, as I said, when I'm on my lunch break I'm going to call iiNet and cancel my account. Then I'm going to sign-up for BigPond Cable. Enough is enough. I want my Internets back!

That's it for today, I'd better get to work. Now, I've posted a link to this blog on Nexus' website, so maybe, MAYBE now I'll get some readers.... and maybe even a comment or two! :D

End of the Line

Ok. It's make-or-break time. Today iiNet apparently fixed my internet. AGAIN without telling me the tech would be showing up today. But still, if it's fixed, it's fixed. But seriously, I doubt it. I doubtt it because the tech I spoke to on the phone today couldn't see me connected, even though the modem is plugged in all ok. They said to call immediately when I get home if it isn't working to organise another tech. But there is NO CHANCE I am organising another tech. I've HAD IT with iiNet. I'm going to tell them to cancel the account, NOT charge me any fees and re-imberse me the 2 month's of fees that haven't worked, the account transfer fee, the relocation fee and the tech fees, if there have been any. I refuse to pay the early-cancellation fee, because they voided the contract when they failed to supply any sort of service. So I won't be paying that either. I'm then going to sign-up for BigPond Cable tomorrow at work. That should be up and running within a week, or so I've been quoted. All of this planning of course assumes iiNet really didn't fix the problem, which I'm sure they haven't.

Now onto my hacking issues. I think I'm up to the FIFTH hack in as many days. It's rediculous. Obviously something has happened, but none of my friends or my brother (whose computers/internet I have been using to deal with this) has been affected. So I figure they have gotten into my Hotmail account. So I've changed that and went to reset my WoW account 1 more time, only to find a message telling me I've requested it too many times and to contact them to get my password. I was FUMING at this point. I'm taking a few hours off then I'm going to email Blizz tonight to get my account fixed. I'm going to request they roll EVERYTHING back to the 8th of December 2008. That is before all these problems started happening. I'll beg if I have to, I really don't want to quit WoW (it's a good de-stress for me), but if they can't restore my toons I don't really see any other way. The Blizzard Authenticators are still Sold Out in Australia, but as SOON AS they become available, I'm getting one. Hopefully I won't need one, as IF my Hotmail was the issue, then they won't have access to that anymore, so won't have access to my WoW Account anymore (once I get Blizz to reset it again...). But better to be safe then sorry, right?

I think that covers the two big issues happening in my world right now. Two of my Guildies are in Melbourne at the moment, but they can only contact me on Facebook, which I don't have access to! I've left my mobile number with them, so hopefully they call (it's been 3 days now though, so I doubt it). On the off-chance you read this blog (unlikely :P) Dood and Makey, give me a call!!!

Well, sorry for the rant, but I just needed to vent BIG-TIME. It's good to get it all off my chest. I'll let you know more as it happens, every few days/1 week.

If my Guild reads this: I miss you guys like crazy. Wish me all the best to get this fixed so I can come back and hang out with you. I'll be posting a link to my blog on the Guild website later on this evening.

Peace.

Another Update 8th Jan

One more quick one. My internet still isn't working at home. I'm getting SO sick of this nonsense. If they don't have it working in the next week, I'm cancelling it, kicking up a fuss so I won't pay any fees, then going to get cable internet or something. This is getting beyond a joke.

Also, I haven't had a chance to check my email since my last post, so I will update on that as I can.

Also, today marks my 1 month anniversary for buying my house! My first mortgage repayment, yay!

Account Update

Just another brief update. My account got hacked.... AGAIN. The fools also pay-transfered my 68 Druid to another server with all my gold. ARG! I've lodged a 'wrongful transfer' thing with Blizz to get him bought back.

Apart from that, my other toons are still naked. Hoping Blizz will fix that soon. My account seems 'stable' now, which is good, I guess.

My Guild attempted 25-man Naxx the other day and they ROCKED it. Well done guys!

I've got a technician coming around to my place tonight to get my Sync, which will hopfully fix my internet! The system (slowly) works!!

That's it guys. More news as it comes.