Success!

Ok, so I think everything is sorted now.

Yesterday, the computer didn't arrive AGAIN. So after a few calls to the delivery company, it looked like the computer had vanished into thin air. The only option left was a re-order that would mean it would take at least another week to get my computer. I was NOT happy to say the least.

I said "Let's give it one more day, try find out as much as you can because I'll kick myself if it shows up the next day after a re-order". And this morning, I got a delivery from Dell. I haven't checked the contents of the box just yet (I'll do that in about 1 hour) but assuming it's all there, I'll be up and ready to go in a few days (it's takes AGES to install and patch WoW...).

So good news!

"But I didn't even know there was a 5am!"

Ok. I'm back at work after going to the airport. Stupid having to get up at 5am! Well in short, my computer still hasn't arrived. Dell sent me an email saying the case is now closed. I called my loading dock, nope, no computer. I emailed them back basically saying "it's not here, reopen the case immediately and get me my computer. and try confirming next time you want to close the case!". Not in those words, but yeah, close enough.

Great news though! I got a few emails from Blizzard last night that seems to imply that ALL my gear/characters/gold have all been restored! WOO HOO! The system (slowly!) works! Now I just need my computer to arrive, a quick re-install and patch of WoW and away I go! :D

Today?

Ok, so after many frustrating delays, my new computer is arriving today (apparently...). I also have to give blood today, then pick up my Mum from the airport tomorrow morning @ 7:15am (Yuck!) and then my mate from the airport @ 9:15pm. Going to be a long few days, so bare with me!

Ups and Downs

So I think I might be cursed or something. My luck has been going up and down over the last two months, with my internet woes and WoW account hassles. I thought everything was going back up: Internet was working, WoW account back (but still being worked on), mate moving back from England and bringing an Authenticator with him for me. Stuff like that.

So last week I decided that my computer needed replacing. I ordered a new one and it is due to arrive tomorrow. However, the VERY SAME DAY that I ordered my computer (the day after my last post) my computer at home carked it and decided it didn't want to work anymore. I think the RAM has gone back, but the RAM in my old PC doesn't fit in it, so I can't test that.

So, that annoyed me, but I am getting a new computer tomorrow, which is good. Not looking forward to reinstalling everything again, but thems the breaks.

Now, woes with my account again. Obviously haven't been able to play because my computer, but that's not so bad, because it's still under investigation. I emailed Blizz asking for an ETA on the restore. They basically said "The Account Admin department is not responsible for restoring compromised accounts".... WTF? Isn't that your job? After a bit of cursing I realised my request "has been forwarded to the investigations department and they will get back to you when it's completed". Great, that could take FOREVER. So I've decided to get myself geared up as best I can (basically starting from NOTHING) and then I'll pay back the Guildies who help me out. Someday. Somehow.

Eventually, I hope all my gear is restored, but until that time I'm happy to go with what I can get. But of course I'll need to get back on a working computer first :)

FYI

Yes, I do have my account back. No my gear/characters/gold have not been restored. I've emailed Blizz asking if I should stay logged-off the account while they do it and if so, for how long. Well my Guild has been fantastic, Jack gave me a /ginvite as soon as I came online, everyone was very happy to have me back. I explained my situation and was immediately flooded with people wanting to send me gold to give/craft me some gear. I was flattered, but told them not to bother, as I was hoping Blizz would restore everything. I did accept a small amount of gold so I can get back to Dalaran and set my hearth there. Also, to pass the time while the Guild raided H-Naxx I got a fishing rod and started leveling my fishing. I got from 396 to 418 in ~1 hour I think, then got sick of it. But I'll be back on tonight to see if Blizz has responded to my email/ticket.

Halleujah!

It's done!

Lots of things are going right for me now. My internet is working fine (a few drops outs, but I think that's my fault, not the ISP's), my new computer is going to be delivered within a week (Oh, by the way, I'm getting a new computer :P) and I've just heard back from Blizz saying my account has been reactivated!

Bit of an issue there, because the account was opened in my brother's name (I didn't have a credit card at the time), I technically wasn't allowed to do the recovery - They rejected my application. So I got my brother to fill out the forms as well and we sent them all in, 24 hours later and it's (apparently) all done!

Now, I'm at work at the moment, so I can't confirm and don't have the details, but I'm hoping I'm 100% restored and the account has been switched into my name. If not, I'll email them for a restoration and I've already asked my brother to ask them to switch the account to my name.

I'll update tomorrow or the next day to let you know how it's all going. Here's hoping for the best!

Won't be long.....

Some extra good news:

Blizz has emailed me updating my account from 'Closed' to 'Suspended' and have emailed me the "Account Recovery Form". I'll be filling this out today and emailing this back. The form says they should get back to me within 48 hours (I'm assuming that means it won't be fixed in that time, but they'll get back in touch with me). So hopefully that means soon I'll be back, fully restored and geared and ready to hit Naxx with my Guild! That makes me SO happy! ^_^

Well, just wanted to share that with you all. Wish me luck!